E-Commerce Solutions

We offer cost-effective solutions specifically tailored to your immediate needs and fully upgradeable to meet your future needs. These solutions give you flexibility and power - all at a reasonable price and within your  budget . We have expertise in creating all kinds of web solutions: B2B applications, B2C applications, web portals and many others. Our highly qualified team of developers and project managers will provide you with easy-to-use turnkey or customized solutions, whichever fits your business best.

Flexibility, Scalability and Security are key features of our e-Commerce solutions that enable your company to quickly and effectively react to new opportunities, reduce time-to-market and operational costs and at the same time  improve overall productivity.
 

What Is E-Commerce?

E-commerce is  means of enabling and supporting the exchange of information , goods , and services between companies or between companies and their customers. It enables companies to be more efficient in their internal operations and more responsive to the needs and expectations of their customers . E-commerce technologies enable enterprises to exchange information instantaneously , eliminate paper-work , and advertise their products and services to the global market. E-commerce is divided into two categories: business-to-consumer and business-to-business commerce.

Business-to-Consumer Commerce

In business-to-consumer , business create electronic storefronts that offer information , goods , and services to consumers .Internet "shopping malls" on the Web sell consumer goods ranging from cakes and wines to computers and cars.

An example of a business-to-consumer site is itf16.net (http://www.itf16.net).

Business-to-Business Commerce

Business-to-business commerce includes online wholesaling, in which businesses sell goods and services to other businesses on the Web. Business-to-Business commerce is transacted by using Electronic Data Interchange (EDI) technologies. EDI defines the formats , data types, and routing instructions for the electronic exchange of business documents between companies ' computer systems.

Why Use E-Commerce?

Because the Internet provides a flexible and dynamic marketplace to exchange goods, services, and information with consumers and business partners , it is becoming  increasingly important for businesses to use the Internet to reach new markets .The greatest business advantage of being online is the ability to markets products both locally and globally. The following list offers some reasons for companies to build commerce-enabled Web sites:

• Low Entry Cost: A company can establish itself on  the Internet ,and open for business , with a relatively small investment .Thousands  of  companies operate simple, inexpensive sites that are successful in their markets.

• Reduces Transaction Costs: Dealing  with customers over the Web , whether to process orders or to attend to customer support, is cheaper than traditional marketing methods. For example , Dell Computer Corporation estimates that  it saves eight dollars each time a customer checks the status of an order at the Dell Web site , instead of calling the company.

• Access to the global market: With a traditional business , the target market may be the local community or , with a higher advertising budget , it may extend to neighboring communities . The Web extends the reach of even the smallest businesses by allowing them to market products globally.

• Online distribution: The Web enables businesses to distribute data and software online.

• Secure market share: Getting a business online protects its current offline market share from being eroded by an online entrepreneur. If a business enters the e-commerce market too late , competitors who have already established a Web presence may make a successful market entry more difficult.

How Does E-Commerce Work?

The following illustrations shows how the e-commerce process works.

                                                   

The e-commerce process works as follows:

1. A consumer uses Web browser to connect to the home page of a merchant's Web site on the Internet.

2. The consumer browses the catalog of products featured on the site and selects items to purchase . The selected items are placed in the electronic equivalent of a shopping cart.

3. When the consumer is ready to complete the purchase of selected items , she provides a bill-to and ship-to address for purchase and delivery.

4. When the merchant's Web server receives this information , it computes the total cost of the order--including tax , shipping , and handling charges--and then displays the total to the customer.

5. The customer can now provide payment information , such as a credit card number , and then submit the order.

6. When the credit card number is validated and the order is completed at the Commerce Server site , the merchant's site displays a receipt confirming the customer's purchase.

7. The Commerce Server site then forwards the order to a Processing Network for payment processing and fulfillment.

Requirements Of A Good E-Commerce Site

To attract online shoppers , it is necessary to keep the site simple and professional , ensure that pages download quickly , and sell goods that people want to buy online . You must also provide the following:

Promotional and Searchable Content

Companies online need to maintain product and service catalogs  that display their offerings to shoppers in a clear and searchable format . Such catalogs should also promote special price and product offers.

Shopping Cart

Online stores should provide "shopping carts" into which shoppers can place their selections . This product selection feature should allow shoppers to add or remove products from their cart and indicate quantity and per unit cost of the items in the cart.

Shopper Management

Businesses need to engage both their customers and business partners who are visiting and purchasing via their site. To do this , businesses can gather information about shopper interests and what products consumers buy . The next step is to maintain a shopper profile , with a customer's purchase history and record of his previous shopping carts' contents. Finally , businesses can assist shoppers after a purchase by providing receipts , answers to frequently asked questions , and information on product improvements.

Flexible Support For Payment

Both businesses and consumers need e-commerce sites that offer secure and flexible , Internet-based transactions . Effective e-commerce solutions should support online payment through credit cards , as well as offline payment methods , such as checks or cash .

Secure Transactions

E-commerce sites should have security features that control the access of consumers , business trading partners , and operators. Sites should also provide protection for shopper information that is transmitted over the Internet , such as passwords and credit card numbers.